Clinical Blogs

Chris Peavler

Five Ways myMatrixx Delivers Exceptional Customer Service

myMatrixx has been ranked number one in customer service and customer satisfaction for multiple years in a row according to the annual CompPharma Workers’ Compensation Survey Report. Learn how we achieved these superior results consistently through the following set of human-focused principles which is vital to for positive outcomes in workers' comp pharmacy.
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2022 WCI Weekly

Four Questions That Can Help Achieve an Unimaginably Great PBM Implementation

When it is time to switch to a new pharmacy benefits manager (PBM), implementation becomes priority number one as a smooth implementation can make the difference in achieving real value for your program. Glean key questions from Joel Playford, myMatrixx VP of Implementations, when considering switching PBMs to help you and your team prepare for a smooth and productive implementation process.
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myMatrixx Business Automation for Workers' Comp

Working Smarter: How Automation and Decision Intelligence Can Transform Pharmacy Claims Management Workflows

It’s clear that claims professionals have more on their plate than ever before. Trends including labor shortages, the COVID-19 pandemic, an aging population and a turbulent economy have been something of a double whammy for the front lines of workers’ compensation and risk management. In a recently released paper, Cliff Belliveau (myMatrixx VP, Business Intelligence) and Hollie Lamboy (myMatrixx Sr. VP, Product Development) talk through automation and the power of data to streamline workflows and improve efficiencies for claims professionals.
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myMatrixx Legacy Claims Program

What’s in Your Portfolio? Effectively Managing Workers’ Comp Legacy Claims

In the workers' comp industry, legacy claims (also known as "old dog" claims" can be difficult to manage and costly for claims professionals. Read our latest blog to learn how to effectively manage inherited legacy claims, get ahead of claim with proactive strategies and how myMatrixx's Legacy Claims' program made a vital difference for one of its clients.
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myMatrixx Behavioral Health Post-COVID Workers' Comp

Addressing the Unique Behavioral Care Needs of Post-COVID-19 Cases

Two years on, the COVID-19 pandemic continues to impact society, including our injured workforce. While patients with compensable work-related COVID-19 claims face many of the same obstacles as the broader patient population, stakeholders in the industry should be aware of several unique considerations.
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