Today's workers' compensation claims are more complex than ever. Beyond treating an injury, many patients face chronic conditions, comorbidities, behavioral health challenges, and social barriers that can significantly impact recovery. As claims complexity grows, a one-size-fits-all approach is no longer enough.
In Part 1 of this two-part WorkComp Wire Leaders Speak series, Julie Black, RPh, MyMatrixx by Evernorth Director of Product Development, explores the necessary shift from injury-focused treatment to a whole-person health model that considers the complete picture of a patient's physical, mental, and social wellbeing. From obesity and diabetes to chronic pain, opioid use, and behavioral health concerns, learn how personalized care and asking the right questions through health coaching and coordinated support can improve outcomes, enhance patient safety, and reduce overall claim costs.
Part 2 of this series explores several of the conditions that would most benefit from a whole person health approach to care.