Supporting Today’s Adjuster With Technology That Works Smarter

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Male pharmacist discussing medication with female customer in pharmacy

“We saw a need—and we addressed it,” said Julie Black, Director of Product Development for MyMatrixx by Evernorth. That need was clear: finding ways to make adjusters’ jobs easier in an increasingly strained workers’ compensation environment.

The role of the workers’ compensation adjuster is critical. Adjusters investigate workplace injuries, review clinical documentation, and determine appropriate benefits. “They are also the primary link between the injured worker, the employer, and medical providers—approving medications and treatments while controlling costs,” Black noted.

“While the adjuster serves as the connection between the injured worker, employer, and medical providers, MyPassport®, the MyMatrixx portal, is the link between the adjuster and our clinical experts,” said Kim Di Scala, Product Development Senior Advisor at MyMatrixx by Evernorth.

In a recent WorkCompWire Partner Post, you’ll learn more about the MyMatrixx investment in and commitment to improving the usability and functionality of MyPassport including the addition of real-time, evidence-based prior authorization decision support.

Our innovative solution is like having a pharmacist sit right at your desk. Backed by robust data, this tool supports and empowers adjusters to transform complex pharmacy decisions into clear, evidence-based actions.

For more information on the benefits of MyMatrixx approach to pharmacy management contact sales@mymatrixx.com.

Partner Post:
This is a sponsored post from WorkCompWire marketing partner MyMatrixx by Evernorth.