What are the biggest trends impacting pharmacy benefit management going into 2026 and beyond? In July 2025, Paul King, President of MyMatrixx by Evernorth, sat down with Risk & Insurance to discuss the future of pharmacy benefit managers (PBMs) and why they matter to the workers’ compensation industry in terms of client support and patient care.
In the interview, King reviews his strategic vision for MyMatrixx and how we are working on integrating advanced technology and clinical precision to elevate pharmacy benefit management and expand our impact.
How PBMs will better serve their customers in the future
From implementing emerging technologies to reinforcing medication safety, King discusses the latest PBM trends and how we are working to serve our clients today and in the future with solutions to address:
- Educating on the latest medications and workers' compensation drug trends
- Supporting adjusters with medication information and approval recommendations
- Identifying and fixing fraud waste and abuse
- Capturing and converting out-of-network transactions
- Understanding the changing legislative and regulatory environment