Beyond the Injury: Why Whole Person Health Matters in Workers’ Compensation

Successful recovery requires more than treating an injury. Today’s injured workers often face complex challenges that can influence healing and return-to-work outcomes, including chronic health conditions, behavioral health concerns, and social determinants of health. As these factors increasingly impact workers’ compensation claims, industry leaders are expanding their focus beyond the injury to support the whole person.

“We have patients with comorbid conditions that affect how they recover and the speed with which they recover,” said Julie Black, R.Ph., Director of Product Development at MyMatrixx by Evernorth. “So, it’s necessary for us to treat the patient as they come to us, beyond their injury and as a whole person.”

In this compelling article from Risk & Insurance, Black joins Sarah Randolph, Pharm.D., and Kimberly Di Scala, Pharm.D., to discuss how a whole person health approach, supported by targeted health coaching, can help uncover barriers to recovery sooner, improve clinical outcomes, and support a safer, more successful return to work.

Read the full article to discover how a whole person health strategy is reshaping workers’ compensation by delivering more personalized, patient-centered care.