Proactive Clinical Management

At myMatrixx, we practice proactive clinical management with the goal of improving patient outcomes, preventing avoidable medical expenses, and reducing pharmacy costs. We base our solutions on “doing the right thing” for patients and our clients. We call this approach Get Ahead of the Claim, a proactive program with a special emphasis on reducing and/or eliminating the inappropriate use of opioids.


Predictive Analytics

Our clinical tools are integrated into our robust web portal, providing visibility throughout the process  with early identification with our predictive modeling tool myRisk Predictor®.


Clinical Services

Alert, Review and Manage (ARM)®
Communicates concerns to the prescriber about therapeutic appropriateness, overutilization and patient safety, as well as evidence-based recommendations for alternative medication therapies.



Drug Information Requests
Provides information to claims professionals in the decision-making process regarding a drug and its appropriateness or therapeutic or cost alternatives.


One Drug Review
Focuses on a specific drug or area of concern and provides the prescribers with therapeutically appropriate alternatives.


Drug Regimen Review
Provides a comprehensive, detailed analysis and clinical commentary on a patient’s full medication therapy regimen. Drug Regimen Reviews are recommended for high-risk or high-dollar claims.


Peer to Peer Communications
Offers a teleconsultation between a myMatrixx clinical pharmacist and the prescriber to communicate concerns about a patient’s drug regimen, along with evidence-based alternatives.


Drug Information/ Clinical Support
Our clinical team is available to answer any questions or concerns you have;