Alert, Review and Manage (ARM)®

Control Prescription Drug Abuse, Misuse and Fraud

The Alert, Review and Manage (ARM) program was built by our clinical team to specifically manage the unique concerns of workers’ compensation claims. We use predefined clinical guidelines to review our clients’ data for adverse trends such as drug spend and inappropriate or excessive use of opioids and skeletal muscle relaxants. The program can also be customized, allowing our clients to modify alerts based on their specific needs. When alerts are triggered in our web portal, the system will prompt targeted intervention with the physician or further review with a Drug Regimen Review. Alert, Review and Manage (ARM) alerts may focus on any combination of the following areas:

  • Relatedness
  • Appropriateness
  • Fiscal responsibility
  • Excessive dose or duration of therapy