Personal Information We Collect
We will ask you for certain personal information, such as your first name, last name, e-mail address, and mobile or other telephone number, either when you register or when you log on to our site. In addition, if you are a patient, we will ask you for your Rx Card Member ID, Social Security Number, or date of birth, and if you are a client company, we will ask you for the name of your company. Also, your domain name and Internet address will be automatically recognized when you visit our site.
Our primary purpose in gathering this personal information is to use it within mymatrixx.com to verify that you are a current client or patient serviced by myMatrixx, and in fulfilling your wishes. If you are a client company, we will also use your personal information to communicate with you (e.g., to send authorization e-mail messages or alerts, newsletters, and clinical alerts). If you are a patient, we presently only use your personal information to identify you as a patient, but in the future we may use such information to send you text or e-mail messages when your medications are ready for pick up, to alert you when your mail order medications have been shipped, and to provide you with clinical alerts and other myMatrixx communications. Additionally, we may use your personal information to inform you of our products or services or new or modified features of the mymatrixx.com Web site.
Other Information We Collect
Sharing of Personal Information
We also use third-party Web analytics service vendors to provide us information, reports and analysis about the usage and browsing patterns of users of our Web site. We may use services hosted by third parties, such as Google® Analytics, to assist in providing our services and to help us understand our customers’ use of mymatrixx.com. These services may collect information sent by your browser as part of a Web page request, including your IP address or cookies. If these third-party services collect information, they do so anonymously and in the aggregate to provide information helpful to us such as Web site trends, without identifying individual visitors. The information generated by the cookie about your use of the Web site (including your IP address) may be transmitted to, and stored at, data warehouses of ours or such vendors.
We will disclose your personal information as required by law, and to comply with a court order or legal process. Without assuming any obligation to do so, we reserve the right to share any personal or other information we deem necessary or appropriate to investigate or take action in connection with suspected fraud, illegal activities, possible harm to persons or property, for law enforcement purposes, or to comply with a legal or governmental request.
We take reasonable precautions to safeguard the personal information transmitted between visitors and mymatrixx.com. We have implemented reasonable technical and procedural precautions to protect the information provided by users of mymatrixx.com. We have put in place reasonable precautions to protect information from loss, misuse and alteration, including Secure Socket Layer (SSL) technology and database encryption. When online registration requires users to provide certain information, such as a Date of birth, or social security number that information is collected on a “secure” page, and the information submitted is encrypted.
Unfortunately, no method of transmitting or storing data can be guaranteed to be 100% secure. As a result, although we strive to protect your personal information, we cannot ensure the security of any information you transmit to us through, or in connection with, the mymatrixx.com site. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “How to Contact Us” section below.
How to Contact Us
If you no longer wish to receive offers or information from this site, if you would like to obtain a copy of the personal information gathered by this site, or if you would like to correct information, you can always send us an e-mail with your concern or question to mymatrixx.com at: firstname.lastname@example.org.
Thank you for visiting our site.
myMatrixx is a registered service mark of Matrix Healthcare Services, Inc.